How does this
affect me?

This affects you if you rely on cell phones to connect with your family, friends, or work. It affects you if you use your cell phone during emergencies or just to look up directions or local businesses. This is your opportunity to get better wireless service for you and your neighbors.

All Naperville residents benefit from improved Verizon Wireless service, even non-Verizon Wireless customers. First, the small cell network will relieve congestion on the Verizon Wireless network serving Naperville by providing additional capacity to address demands for service. This added capacity improves Verizon Wireless’s network for all of Naperville by off-loading calls and data demands from existing facilities. Second, these enhancements will improve network service for Naperville first responders. Finally, should another wireless carrier’s network fail, the Verizon Wireless network is available to all users for emergency calls and text messages.

At home, the Verizon Wireless Network is leveraged for more than staying connected with friends and family or entertainment online. The Network supports home security monitoring, connectivity for home health monitoring devices or even tracking a lost pet.

Naperville first responders leverage the Verizon Wireless Network for vital communications across a broad range of emergency situations from patient treatment coordination between ambulance EMTs and hospital emergency rooms, to protecting officers in the field by providing vital off-radio channels for police work.

90% of US households use wireless service. With this increase in demand from users at home and those who work from home comes the need for more facilities to meet the customer needs. Citizens need access to 911 and reverse 911 and wireless may be their only connection. (CTIA, June 2015)

The wireless future is here with small cells.

To stay ahead of demand, Verizon is deploying new technology, commonly referred to as small cells. A small cell network adds coverage, capacity, and increases connection speed so that more users can connect to reliable high-speed wireless service where they live, work and play. Small cells are part of a macro-micro cellular communication coverage umbrella enabling information flow between traditional cell sites and small cells. This architecture provides higher quality of service and increased capacity to a dedicated geographic location. Small cell architecture enhances the network for users in the selected geographic small cell area. The increased communication quality benefits customers during normal communication use and emergencies.

Small cells are a fraction of the size of traditional communication facilities, use a fraction of the power and serve a much smaller area than traditional cell sites. The reduced size allows the small cells to attach to existing utility poles and light standards with little aesthetic impact.

 

 

Send us an email to show your support for better wireless service

If you value improved wireless service in Naperville and you support Verizon Wireless’s proposed network enhancements, we need to hear from you. To show your support and let your voice be heard, take a moment to send an email. You can click to select any of the sample messages or create your own.

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Attend a Community Meeting

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Where:

MARRIOTT CHICAGO NAPERVILLE IN THE BAILEY/HOBSON ROOM

1801 N Naper Blvd, Naperville, IL 60563

Project
Planner:
More info:

Directions to the Bailey/Hobson room can be found here:  Location Map

 

Existing Small Cell Locations

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Frequently Asked Questions
FAQ

1. What is a small cell?

A small cell is just like the name implies. Small cells are short range mobile cell sites used to complement larger macro cells (or cell towers).  A small cell augments Verizon’s capacity in a given area. It consists of a radio, antenna, power and a fiber connection. Small cells enable the Verizon network team to strategically add capacity to high traffic areas.

2. Why small cells?

Demand for wireless data services has grown 18-fold over the past 5 years. Small cells are part of Verizon’s network strategy to provide reliable service and keep up with this booming demand for wireless data. Small cell networks add capacity in small specific areas to improve in-building coverage, voice quality, reliability, and data speeds for local residents, businesses, first responders and visitors using the Verizon Wireless network.

3. How does it work?

A small cell uses small radios and antennas placed on various types of poles like utility poles, street lights, or new poles in the public right-of-way. The coverage area can range from a few hundred feet to upwards of 1,000 ft. depending on topography, capacity needs, and more. This small focused footprint supports the latest technology-enabled devices, allowing more consumers to do things like stream video or share photos on social media during events.

4. Does this replace the need for macro cell sites?

For Verizon, small cells are part of a balanced approach to network capacity. Verizon will continue to add traditional macro cell sites, expand its wireless footprint for increased capacity and coverage, and will keep investing in the things that keep its network running, even during times of disaster – battery back-up, generators, mobile cell sites, and more.

5. Where will Verizon add small cells?

Verizon looks to add small cells in areas ranging from urban centers to residential communities where there is a need for extra capacity to serve customers to stay ahead of the demand for wireless data.

6. I have heard that 5G small cells cause COVID-19.  Is that true?

No. Reports that 5G networks are somehow related to the coronavirus are baseless rumors. It is scientifically impossible for radiofrequency waves at any frequency to create a virus, including radio waves used to provide 5G. Infectious disease specialist and coronavirus expert Dr. Anthony Fauci calls these reports “garbage.” Professor Stephen Powis, the National Medical Director in the United Kingdom, calls these theories “outrageous” and “absolute and utter rubbish.”

The World Health Organization and the CDC have been clear about the origins of this virus: The WHO says “Coronaviruses are zoonotic, meaning they are transmitted between animals and people.” The CDC says coronaviruses are a large family of viruses that are common in people and many different species of animals, including camels, cattle, cats and bats.

Social media platforms, including YouTube, are removing content linking 5G and COVID-19 per their user guidelines since these stories are false.

More information is available at https://www.wirelesshealthfacts.com/

7. Are small cells safe?

The Federal Communications Commission, in consultation with multiple federal agencies, sets federal government safety standards regarding small cells. Those standards have wide safety margins and are designed to protect everyone, including children, and were established after close examination of research that scientists in the US and around the world conducted for decades. The research continues to this day, and agencies continue to monitor it.

Scientists have studied potential health effects of RF emissions from cell phones for decades. Based on all the research, federal agencies have concluded that equipment that complies with the safety standards poses no known health risks. And advisers to the World Health Organization have specifically concluded that the same goes for 5G equipment. In fact, the RF safety standards adopted by the United States Federal Communications Commission (FCC) are even more conservative than the levels adopted by some international standards bodies.

FCC: The FCC provides information about the safety of RF emissions from cellular base stations on its website at: http://www.fcc.gov/oet/rfsafety/rf-faqs.html.

FDA: The Food and Drug Administration’s Cell phone website.

EPA: The Environmental Protection Agency’s overview of cell phone safety: Cell phone safety.

Have questions or comments? Contact Verizon at NapervilleOutreach@verizonwireless.com.

Additional Facts about RF can be found here.